Pooled campus IBM freshers IT Help Desk East west Institute of Technology,Bangalore

Dear Students ,
Greetings from East West Institute of Tech, Bangalore !!!
Pooled Campus Recruitment Drive by IBM India Pvt Ltd for 2010/2011 batch students on 7th Feb 2012.
Note : unemployed students can attend this Drive.
The details of pooled campus recruitment drive are as detailed below.
Venue: -
East West Institute of Technology
Sy No.63,off magadi main road,vishwaneedam post,near anjananagar,bangalore-91
Date of the drive: 7th Feb 2012,
Reporting time: - 8.30am
Job Role : IT Help desk

Customer Service / Technical Support Executive - Voice Non-Voice @ Knoah Solutions, Hyderabad

Dear Candidate,
Congratulations! Your CV has been shortlisted by Knoah for Technical Support Associate Non - Voice/Voice
Job Designation: Technical Support Associate
Support Type: Live Chat/phone
Position objective:

• As Technical Support Associate, you are expected to address customer challenges and queries through voice/chat support and ensure effective resolution to the challenges the customer encounters
• Ensure customer satisfaction and quality parameters are met for the resolutions provided
• Ensure that you delight customers and help in retention by providing customer experience that would enhance stakeholders value

Roles & Responsibilities: